# Use cases

> What teams actually ask Lindy for, by role. Scroll for ideas, then try the closest one on your own tools.

[Video: Lindy use cases overview](https://www.lindy.ai/_sherpa/assets/static/docs/1fa7c3380c57-use-cases-overview-v4.mp4)

Every one of these is a single message: an `@mention` in a channel, or a text to Lindy.

## EA

Inbox management, scheduling, prep, meetings.

![Lindy prepares a morning brief with 127 emails triaged, four replies drafted, a 1:1 moved to create a buffer, and briefs ready for three external meetings.](https://www.lindy.ai/_sherpa/assets/static/docs/c796d736fd17-usecase-ea-v2.jpg)

## Sales

Lead enrichment, follow-ups, CRM updates, pipeline management.

![Lindy finds 42 matching SaaS companies with buying signals, adds 118 contacts, and drafts outreach emails for review.](https://www.lindy.ai/_sherpa/assets/static/docs/ee96773e96cd-usecase-sales-v2.jpg)

## Support

Ticket triage, routing, drafted replies, escalation.

![Lindy triages 38 overnight support tickets, routes 31 by topic and severity, drafts replies from the help center, and escalates two refunds.](https://www.lindy.ai/_sherpa/assets/static/docs/82b358b340a0-usecase-support-v2.jpg)

## Engineering

Ticket triage, bug investigation, code review, oncall.

![Lindy investigates checkout errors, traces the payments retry loop, and opens PR 2841 with a fix and test.](https://www.lindy.ai/_sherpa/assets/static/docs/34ee0635dd17-usecase-engineering-v2.jpg)

## Marketing

Dashboards, reporting, attribution, competitive tracking, customer stories.

![Lindy builds a shared marketing spend dashboard with total spend, blended ROAS, top channel, and a daily spend chart.](https://www.lindy.ai/_sherpa/assets/static/docs/085d7e4f40cd-usecase-marketing-v2.jpg)

## People

Onboarding, tickets, screening, feedback.

![Lindy answers a new hire’s first-week setup question with access status, I-9 verification, Workday forms, and benefits enrollment deadlines.](https://www.lindy.ai/_sherpa/assets/static/docs/c70e7160125f-usecase-people-v2.jpg)

## Meetings

Ask about any call, then act on what you learn.

![Lindy identifies objections from three sales calls, then creates objection battle cards and shares them with the team.](https://www.lindy.ai/_sherpa/assets/static/docs/c56e0047ca2c-usecase-meetings-v2.jpg)

## More examples

Not tied to a role. Anyone on the team can ask for these.

### Find answers

Ask across Slack, meetings, and your tools. Lindy digs up the answer and the file or decision behind it.

![Asked for the homepage Figma file in Slack, Lindy returns the latest exploration with its source and update details.](https://www.lindy.ai/_sherpa/assets/static/docs/c7cad6efb800-usecase-find-answers-v2.jpg)

### Build decks

Hand Lindy the deck. It pulls from your meetings and tools and comes back with slides, charts, and commentary, ready to present.

![Lindy builds a 12-slide All Hands deck from shared meetings and Slack conversations, with charts and commentary ready to present.](https://www.lindy.ai/_sherpa/assets/static/docs/d66af2dc317e-usecase-build-decks-v2.jpg)

### Catch up

Been out, or dropped into a busy channel? Lindy gives you the TL;DR and exactly what needs you.

![Lindy summarizes the launch channel: the launch moved to Thursday, design and legal approved, and the email needs approval by tomorrow.](https://www.lindy.ai/_sherpa/assets/static/docs/1ea61ce3796f-usecase-catch-up-v2.jpg)

### [Set up Lindy](https://www.lindy.ai/docs/teammate/setup)

Get it into Slack and link the team.

### [Skills](https://www.lindy.ai/docs/teammate/skills)

Teach it the ones you repeat.
