HR Ticketing Agent

Acts as a first point of contact for HR issues, answering queries from a Google Sheet or creating and escalating tickets.

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Tools used
I need to request time off for a family emergency next week. Who do I contact?
I can help with that! Let me check our HR policy for you.
View Time Off Request Process
HR Policy Information

Based on our HR guidelines, for family emergencies you should:
1. Notify your direct manager immediately
2. Submit a formal request through the HR portal
3. Include dates and reason for absence
4. For emergencies, you can expedite the process by...

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