Top 15 Chatbase Alternatives to Consider in 2024

If you're looking for the best Chatbase alternatives, you've come to the right place. 

In this article, we’ll walk you through the top 15 options that can take your site’s chatbot to the next level — especially if you want more customization and flexibility. 

We’ll cover: 

• Why a Chatbase alternative may be right for you
• What to look for in a Chatbase alternative 
• The top 15 Chatbase alternatives in 2024
• An in-depth review of each chatbot

Why you may want an alternative to Chatbase

Chatbase is fine if you just want to throw together a basic chatbot for your website quickly, but let’s be real — you’re too cool for basic. You want options, customization, and a chatbot with some actual personality. Chatbase just won’t cut it.

• With Chatbase, you’re stuck with their templates and limited options. You can’t create the unique, branded experience your customers expect and deserve. And forget about adding images, buttons, or any fun customizations — Chatbase doesn’t allow for much creativity.
• Doesn’t have as many integrations. While Chatbase does integrate with many tools and platforms, it falls short compared to the extensive integration options offered by some higher-end systems. Your chatbot may be isolated and unable to access customer data, preferences, or history from your CRM, email platform, or anywhere else.
• One bot fits all. You can only build one chatbot with Chatbase, so you’re giving every customer and visitor the same generic experience. It is not ideal for businesses with diverse needs and audiences.
• It’s expensive for what it does. Chatbase’s pricing seems reasonable at first, with a free option and plans starting at $19/month. However, once you realize how limited the features are, you probably have to dish out the Standard ($99/month) or Unlimited ($399/month) plan. You may even end up paying more in the long run as you try to workaround Chatbase’s limitations.

‍

What to look for in a Chatbase alternative

To find a replacement that actually meets your needs, here are a few things to keep in mind: 

• Customization galore: Chatbase is pretty bare-bones. You'll want an alternative that lets you customize the heck out of your chatbot. We're talking about different avatars, branding, conversational flows, and more. If their demo looks like every other chatbot out there, keep looking. 
• A chatbot squad: Any good Chatbase alternative should allow you to build several bots. If they can talk to each other, that’s bonus points!
• Playing well with others: What good is a chatbot if it doesn't play nice with your other tools? Look for an alternative that integrates with the platforms you already use, like Slack, Facebook Messenger, your CRM, email marketing, and so on. The more integrations, the better!
• Pricing that makes you think happy thoughts: Chatbase alternatives have a free trial so that you can take it for a spin. However, they also offer paid plans with more features. Watch out for hidden fees and contracts that lock you in long-term. Flexible monthly pricing is ideal.
• Human support is always there: If you have a question about your chatbot at 2 am, you'll want answers ASAP. Prioritize alternatives that provide 24/7 human support so you can get help anytime. Bots are great, but humans are still better at troubleshooting issues.
• High levels of personalization: Generic greetings and cookie-cutter responses won't cut it anymore. Look for an alternative with AI that can hyper-personalize conversations based on user attributes like location, company, and past interactions. The more context the AI has, the more natural and engaging your users' experiences can be.

‍

Our top 15 picks for the best Chatbase alternatives

1) Lindy: Our #1 pick

Lindy is a multifaceted AI powerhouse that specializes in creating an army of interconnected AI employees (Lindies) to boost sales, streamline processes, and even help with day-to-day tasks. 

It's a 24/7 efficiency booster and cost-cutting solution rolled into one.

Why Lindy is #1:

• Absolutely effortless integration: In just 15 minutes (faster than deciding what to watch on Netflix!), Lindy seamlessly syncs with your current applications. With its many software integrations, you won’t find any compatibility hiccups here.
• Supremely customizable chatbots: Whether you need a bot for customer support, sales, or anything else, Lindy’s got you covered. Lindy allows for a quick setup of personalized AI bots that meet your unique needs.
• No-code: You don’t need to be a tech-savvy programmer to get the most out of Lindy. You can get started and integrated with your knowledge base within minutes, thanks to Lindy’s intuitive interface and setup process. 
• All-in-one solution: You can create, manage, and optimize your chatbots for pretty much any business need — all within the same website.
• Templates up the wazoo: Lindy’s marketplace offers plenty of ready-made options to get you started. You can plug-and-play templates for anything from chatbots to email management, sales, and even coding. 
• Powerful automation: Lindy offers AI agents that automate your customer interactions, saving you some headaches. These can include lead generation, follow-up emails, meeting scheduling, and more. 
• Super easy integration: Lindy integrates seamlessly with nearly all platforms, including Wix, Webflow, WooCommerce, WordPress, Squarespace, and Shopify. You won't have to struggle to make things work together. 

Why Lindy might be better for you:

• Broader features: From chatbot creation to sales AI, content creation, email triaging, and even coding, Lindy can do so much more than just simple chatbot creations. 
• Flexibility: You can tweak and tailor your bots to fit your exact needs, something that’s not so easy with Chatbase.
• Platform compatibility: Whether you’re using WordPress, Shopify, or something else, Lindy fits right in.
• Societies of Lindies: Lindy isn’t about creating a chatbot and calling it a day. You can create an army of AI helpers who tackle different tasks and work as a team, getting you even more efficient results. 

Pricing: 

• Lindy offers a free trial and starts at just $29.99/month. 

2) IngestAI

IngestAI is another Chatbase alternative that seeks to make your employees smarter, not lazier, with the help of an AI chatbot.

It lets you create custom AI assistants powered by GPT-4 that digest company documents and answer those pesky employee questions.   

With IngestAI, you can:

• Help employees make better decisions: Instead of wasting hours searching for scattered info, your team accesses it instantly — like having a genius intern who reads everything.
• Save time & boost productivity: Simplify how employees find information with AI, answering common questions efficiently.

IngestAI makes it easy to create a custom ChatGPT-trained AI chatbot that helps your team access knowledge and streamline operations because sometimes Google just doesn't cut it.

Ingest AI offers 3 pricing plans:

• Starter: $39/month
• Pro: $89/month
• Business: Custom pricing

Note: Ingest AI does not allow multiple bots, unlike Lindy. Also, Lindy offers way more integrations! 

3) Yuma AI

Yuma AI is the Chatbase alternative specifically built to make life easier for Shopify merchants using Gorgias. This tool is all about automating those customer support tickets.

Yuma Ticket Assistant is designed to make your customer support process smoother and less of a soul-sucking experience. Here's what it does:

• AI automatic response drafting: No more staring at a blank screen — Yuma helps draft responses, saving you time and brainpower.
• Instruct and generate responses: Tell it what to say, and it generates variations...perfect for the control freaks among us.
• Build a custom knowledge base: Your own little AI Wikipedia to answer those repetitive questions.
• Maintains the right tone: Keeps things professional (or sassy, depending on your brand voice.)
• Summarize the entire conversation: Get the gist without reading the whole ticket.
• It supports 15 languages. It is great for international customers or employees who want to sound worldly.
• Helps improve productivity: By drastically reducing ticket resolution time.
• Supports various integrations: Because playing well with others is important.

Pricing: 

• No Brainer: Starts at $350/month, then it goes up to $900/mo, with custom plans available. 

4) Fini

Fini is a no-code AI chatbot builder focused on turning your knowledge base into a friendly, always-available customer support rep. Think of it as the lovechild of ChatGPT and your FAQ page.

Here are Fini’s main features: 

• Human-like experience: Answers feel more conversational, less like talking to a grumpy robot.
• Tone control: Choose from 20+ tones (helpful, playful, etc.) to match your brand.
• Seamless human routing: If your chatbot gets stumped, it knows when to hand things off to a real person.
• Out-of-the-box integrations: Works with Slack, Discord, and more.
• Evolves with your business: It keeps learning, so your chatbot gets smarter over time.

Fini offers 3 pricing plans:

• Starter (Free): Offers up to 50 questions/month for free.
• Growth ($0.49/question): Offers up to 5k questions/month. Minimum of $799/mo.
• Enterprise: Unlimited questions + volume discounts. Minimum monthly billing of $3,299. 

Of course, Fini is an amazing Chatbase alternative, but when compared to Lindy… it could be easier to use — and also lacks some of its better customization options.

5) Chatfuel

Chatfuel is the OG no-code chatbot builder, helping folks whip up AI assistants for Facebook, Instagram, WhatsApp, and websites.

Key features:

• Intuitive drag-and-drop interface: This makes building a bot feel less intimidating, even for the tech-averse.
• Fast setup: Give it some basic biz info, connect your channels... boom, your bot's alive! (Though not necessarily conscious.)
• Great for conversational basics: Think answering FAQs, product recommendations, etc.

Chatfuel offers two pricing plans: 

• The business plan starts at $19.99.
• Enterprise starts at $300.

Chatfuel is a handy tool, but for complex chatbots, its NLP (Natural Language Processing) isn't the sharpest. 

6) Dialogflow

Thinking about Dialogflow? Here’s what you should know:

• Great for natural language processing: Dialogflow is excellent if you want your bots to understand and respond in a more human-like way.
• Google integration: If you’re already using Google services, Dialogflow fits right into your workflow.
• Cross-platform: It’s easy to deploy Dialogflow bots across different platforms, making it a versatile choice.
• Customization options: While Dialogflow is powerful, it also requires a bit more setup and know-how compared to simpler tools like Botsify, especially if you’re looking to take full advantage of its features. (And you’re not a coding whiz.)

Pricing: 

• You’ll have to get in touch with them for precise pricing. 

‍

7) Botsify

Botsify might be the way to go if you’re looking for:

• Ease of use: No coding skills required. Botsify’s drag-and-drop builder makes it easy to create and launch chatbots.
• Quick deployment: Botsify allows you to build and deploy bots across multiple channels, including websites, Facebook Messenger, and more, all without the need for extensive technical knowledge.
• Multi-channel support: Whether it’s your website, Facebook, or other channels, Botsify’s got you covered.

Pricing plans: 

• Do-it-yourself plan: $49/month, perfect for startups and personal websites.
• Done-for-you plan: $149/month, ideal for businesses looking for a managed solution where Botsify builds and maintains the chatbot for you.
• Custom plans are available for enterprise solutions, with pricing based on specific needs.

‍

8) Tars

Here’s why you might choose Tars:

• Conversion-focused: Tars is all about turning visitors into leads with conversational landing pages.
• Ready-made templates: Tars offers a variety of easy-to-customize templates, helping you get started quickly without needing to build a chatbot from scratch.
• Easy customization: You can tweak Tars’ templates to fit your exact needs without a hassle.
• Fast setup: Get started quickly with minimal setup time.

Pricing: 

• Custom pricing

‍

9) ManyChat

ManyChat is perfect if you’re focused on social media:

• Built for Facebook and Instagram: ManyChat specializes in creating bots for social platforms, making it ideal if that’s where your audience is.
• Visual builder: Easily design and customize your bots with ManyChat’s intuitive interface.
• Detailed analytics: ManyChat provides in-depth analytics that helps you track the performance of your bots, including open rates, click-through rates, and conversion rates. This data is crucial for optimizing your chatbot strategy over time.
• Marketing automation: Run automated campaigns directly from your bot, helping you engage customers effortlessly.

Another tool with three pricing tiers: 

• Free Plan: Free for up to 1,000 contacts, with access to Instagram, Facebook Messenger, and WhatsApp.
• Pro Plan: Starts at $15/month and scales with the number of contacts, including advanced features and more channels like SMS and email.
• Custom Plan: Tailored pricing for enterprise-level needs, offering even more integrations and advanced features.

‍

10) Customers.ai (formerly MobileMonkey)

Customers.ai could be your go-to if you want:

• Multi-channel outreach: You can manage conversations across Facebook Messenger, SMS, and web chat from one platform.
• Omnichannel marketing: Beyond just chatbots, Customers.ai offers tools for omnichannel marketing, allowing you to reach customers through the channels they prefer. This includes everything from automated messaging to targeted ads, all within the same platform.
• Automation tools: Automate your messaging and outreach to improve your process and increase efficiency.
• Easy scaling: As your business grows, Customers.ai can scale with you.

The pricing plans: 

• For Meta Advertising: $199/month for a service that works with your Ads Manager
• For Email: $199/month for basic features like the Website Visitor ID Pixel and email automation
• For both Meta Advertising & Email Marketing: $399/month for features like B2B contact enrichment, Meta ad retargeting, and more integration with email
• Advanced Plan: For marketing agents, you’ll have to get in touch with them to get more info. 

‍

11) Pandorabots

‍Pandorabots is ideal for:

• Developers and tech-savvy users: Pandorabots offers a more technical approach to chatbot building. It supports AIML (Artificial Intelligence Markup Language), which allows for a high level of customization. If you’re comfortable with coding, this platform provides the flexibility to create highly specialized bots.
• Flexibility: Build bots that fit your exact needs with plenty of room for tweaking.
• Wide reach: Deploy your bots across multiple channels, including mobile apps and websites.

‍

Lo and behold, it’s another three-tier pricing plan: 

• Sandbox Plan: Free, includes unlimited sandbox messages and basic chatbot development tools.
• Developer Plan: $19/month, includes API access, a chat widget, and up to 10,000 channel messages per month. Additional messages cost $3 per 1,000.
• Pro Plan: $199/month, includes everything from the Developer Plan, with support for up to 100,000 messages per month and advanced integrations.

‍

12) Rasa

‍Rasa might be your top choice if you need:

• Open-source flexibility: Rasa is an open-source platform that gives you full control over your chatbot’s development. This is perfect for businesses or developers who want to tailor their bots to specific needs without being locked into a proprietary system.
• Advanced machine learning: Use Rasa’s ML tools to create smarter, more responsive bots.
• Scalability: Rasa is designed to grow with your business, making it a solid long-term solution.

Rasa has three plans with custom pricing: 

• Developer: For developers looking into AI projects. 
• Growth Plan: For businesses handling up to 500,000 conversations per year.
• Enterprise Plan: Tailored for large organizations needing advanced support and higher conversation volumes; pricing depends on custom requirements.

Contact Rasa to get more info on pricing. 

‍

13) Intercom

‍Intercom stands out because of its:

• Customer messaging platform: You can combine live chat with AI-driven automation to engage your customers in real time.
• Support-focused features: It’s great for businesses that need to balance live support with automated responses.
• Easy integration: Intercom integrates well with a variety of tools, making it easy to fit into your existing setup.
• Robust reporting: Intercom’s analytics tools provide deep insights into how your bots and agents are performing. You can track metrics like response times, customer satisfaction, and conversation volumes, helping you continuously improve your support operations.

You’ve got three main plans with Intercom: 

• Essential Plan: $29/month per seat, includes basic tools like live chat, inbound email, and banners.
• Advanced Plan: $85/month per seat, with additional features like social integration and proactive messaging.
• Expert Plan: $132/month per seat, which includes custom reporting, call monitoring, and more advanced automation options.

‍

14) Drift (a Salesloft integration) 

‍Drift is a great pick for:

• Conversational marketing: You can engage visitors on your website and turn them into qualified leads with Drift’s chatbots.
• Lead qualification: Automatically qualify leads and book meetings directly through the bot interface.
• CRM integration: Sync Drift with your CRM to keep your sales process running smoothly.
• Customizable chat experiences: Drift allows you to design chat experiences that match your brand’s voice and tone. You can create tailored messages that resonate with your audience, making interactions more engaging and effective.

It’s two plans this time:

• Advanced Plan: Custom pricing based on your business needs includes advanced features like Fastlane and A/B testing.
• Premier Plan: Custom pricing for larger businesses, featuring enhanced AI-powered chatbots and role-based access control.

‍

15) SnatchBot

‍SnatchBot is perfect for:

• Budget-conscious businesses: SnatchBot offers a free platform that’s easy to use without sacrificing functionality.
• User-friendly bot builder: SnatchBot’s platform is designed for ease of use. Its drag-and-drop interface lets you create and deploy chatbots quickly, even if you have no coding experience.
• Multi-channel capabilities: Deploy your bots across multiple channels, including Facebook Messenger, Slack, and more.
• Quick setup: Get your bot up and running with minimal hassle.

Snatchbot has four plans: 

• Free Plan: 2,000 messages per month, includes basic features with SnatchBot branding.
• Starter Plan: $99/month for up to 10,000 messages, includes premium support, advanced analytics, and custom bot design.
• Team Plan: $199/month for 25,000 messages, with more integrations and premium plugins.
• Business Plan: $449/month for 75,000 messages, including a dedicated account manager and custom integrations.
• Enterprise Plan: Pricing is available upon request for unlimited messages and advanced support.

‍

Summing up

So there you have it, our chat-loving friend! Lindy and the other options we just covered are superior options to Chatbase AI. 

Each has its superpowers — but it’s Lindy for the win as the # Chatbase alternative with its huge integration options, ability to make an army of AI helpers, and excellent 24/7 support that takes the cake! 

Take Lindy out for a free trial.

‍