Draft replies to *Intercom support* tickets
Lindy reads your Intercom tickets and writes draft replies for you to review and send.
Accurate helpful responses without digging through docs
Every ticket gets the right tone and priority
No ticket sits forgotten while a customer is waiting
Supercharge your Intercom support with AI.
Customers wait hours for a reply and your team is buried in similar tickets. Many of them have answers in your docs already.
Lindy reads each Intercom ticket and drafts a reply using your help docs. Your team reviews, edits if needed, and sends.
Lindy pulls your Google Sheets data and turns it into a formatted weekly report.
Lindy reads your sent emails and drafts replies in Microsoft Outlook that sound like you.
See what Lindy can do for you
Stop losing deals to slow support
Lindy drafts a reply to every Intercom ticket from a customer, so support speed never breaks a sale in progress.
Customer questions stop being a bottleneck
Lindy drafts a reply to every support ticket, so the team can focus on growth instead of clearing the queue.
Help your team clear the support queue
Lindy drafts a reply to every new ticket, so the team only has to review and send instead of typing each one fresh.
Faster replies, fewer escalations
Lindy drafts a reply to each ticket using your docs, so the easy ones are handled before they reach a human.
Support quality stays high at scale
Lindy drafts a reply to every Intercom ticket using your help docs, so your customers get fast, accurate answers as you grow.
Summarise more than just Slack
Summarising Slack is just the start. Here's what else Lindy can do.
Lindy reads your inbox overnight and sends you a clean digest of what matters before you start your day.
After every call Lindy writes structured notes and sends you a summary so nothing gets lost.
Lindy reads your Zendesk or Intercom queue and delivers a daily overview of open issues and priorities.
Not sure if Lindy can do it? Just ask.
Text your question and Lindy replies with exactly what it can do for you. No account, no sign-up. Just send a message.
Try for freeMore ways to use Lindy
Plenty more in the library. Pick the next one that fits your day.
Lindy reads your channels and sends you a clean digest before you start your day.
Lindy watches your Slack and emails you when an important message comes in.
Lindy reads incoming WhatsApp messages and forwards them to the right person on your team.
Lindy reads each Typeform submission and writes a personalized reply for you.
AI Agents for Intercom.
When support tickets pile up in Intercom, it's easy to fall behind, and writing individual replies from scratch every time is slow and inconsistent across your team.
Connect Lindy to Intercom and it can draft replies based on your help docs, tag tickets by topic, and flag urgent conversations so the right person picks them up fast.
A skill shows you a real-world task Lindy can handle for you. It's there to inspire you and show what's possible, not a pre-built workflow you have to follow.
Yes. Sign up, connect the apps the skill needs, and you're ready to go. Most skills are up and running in minutes.
Lindy is your AI assistant. You tell it what you need in plain language and it takes care of the work, across your apps, on your schedule.
Each skill page lists exactly which apps are involved and whether they are required or optional. If you already use those apps, you're good to go.
No. Just tell Lindy what you want it to do and it figures out the rest. Skills are there to show you what's possible and get you started.
Almost certainly. Skills show what's possible, not what's limited. If you don't see what you need, just ask Lindy directly and it will figure it out.