Escalate urgent Intercom tickets to the *right person*
Lindy watches your Intercom inbox and routes urgent tickets to the right person automatically.
Supercharge your Intercom support with AI.
When an urgent customer issue comes in through Intercom, it can sit unnoticed for hours if the right person isn't online, and by the time someone picks it up, the customer is already frustrated and looking for alternatives.
Lindy watches your Intercom inbox, spots tickets that need immediate attention based on rules you set, and automatically routes them to the right teammate so nothing critical slips through the cracks.
See what Lindy can do for you
Never Let a Hot Lead Slip Through the Cracks
When a potential customer reaches out with an urgent question, every minute you take to respond can mean losing the deal to a competitor.
Lindy automatically spots high-priority Intercom conversations and routes them to the right person right away, so your team can follow up while the lead is still warm.
Never Let a Hot Lead Slip Through the Cracks
When a high-value prospect reaches out through Intercom with an urgent question, it can sit unanswered for hours if the right person doesn't see it in time — and by then, the lead has moved on.
Lindy automatically spots urgent tickets and routes them to the right teammate right away, so no hot lead ever gets lost in the queue.
Ticket Chaos Tamer: Getting Urgent Issues to the Right Hands
When urgent customer tickets come in, figuring out who needs to handle them and getting that information to the right person fast can be a real headache, especially when things are busy.
Lindy watches your Intercom inbox, spots the tickets that need immediate attention, and automatically routes them to whoever is best placed to help, so nothing slips through the cracks.
Fast-Track the Fires Before They Burn Down
When a critical ticket comes in, operators don't always have eyes on the queue, and by the time someone catches it, the damage is already done.
Lindy watches your Intercom inbox around the clock and instantly routes urgent tickets to the right person, so the fires get put out before they ever have a chance to spread.
Never Let a Hot Ticket Slip Through the Cracks
As a founder, you're pulled in a hundred directions, and urgent customer issues can easily get buried in a flood of support tickets before anyone even realizes they need immediate attention.
Lindy watches your Intercom queue and automatically flags and routes high-priority tickets to the right person the moment they come in, so nothing critical sits unanswered while your team is heads-down on other work.
Summarise more than just Slack
Summarising Slack is just the start. Here's what else Lindy can do.
Lindy reads your inbox overnight and sends you a clean digest of what matters before you start your day.
After every call Lindy writes structured notes and sends you a summary so nothing gets lost.
Lindy reads your Zendesk or Intercom queue and delivers a daily overview of open issues and priorities.
Not sure if Lindy can do it? Just ask.
Text your question and Lindy replies with exactly what it can do for you. No account, no sign-up. Just send a message.
Try for freeMore ways to use Lindy
Summarising Slack is just the start. Here's what else Lindy can do.
Lindy reads your Outlook emails and sorts them by what needs your attention first.
Lindy watches your Shopify store and pings your team the moment a new order arrives.
Lindy watches your emails and updates deal stages in Pipedrive automatically.
Lindy pulls company and role data and adds it to new HubSpot leads automatically.
AI Agents for Intercom.
Manually triaging Intercom tickets means someone has to constantly monitor the inbox, and urgent issues often get buried under lower-priority conversations until it's too late.
Connect Lindy to Intercom and it can detect high-priority tickets, ping the right person on Slack, and even send an initial reply to the customer so they know someone is on it.
A skill shows you a real-world task Lindy can handle for you. It's there to inspire you and show what's possible, not a pre-built workflow you have to follow.
Yes. Sign up, connect the apps the skill needs, and you're ready to go. Most skills are up and running in minutes.
Lindy is your AI assistant. You tell it what you need in plain language and it takes care of the work, across your apps, on your schedule.
Each skill page lists exactly which apps are involved and whether they are required or optional. If you already use those apps, you're good to go.
No. Just tell Lindy what you want it to do and it figures out the rest. Skills are there to show you what's possible and get you started.
Almost certainly. Skills show what's possible, not what's limited. If you don't see what you need, just ask Lindy directly and it will figure it out.