Route Incoming WhatsApp Messages to the Right Team MemberWhatsApp

Route Incoming WhatsApp Messages to the *Right Team Member*

Lindy reads each WhatsApp message and sends it to the right person on your team.

Detect topic and forward to the right person

End the WhatsApp bottleneck on a shared line

Send support to support, sales to sales

Skip the manual handoff on every message

Push VIP messages to the account manager

Catch your biggest clients within minutes

Trusted by 400,000+ professionals
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
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Do more with Lindy

Supercharge your WhatsApp with AI.

When WhatsApp messages come in from multiple customers or leads, figuring out who should handle each one takes time you don't have, and things slip through the cracks.

Lindy reads each incoming WhatsApp message, figures out what it's about, and automatically forwards it to the right team member based on rules you set.

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Built for you

See what Lindy can do for you

Sales automation

Sales WhatsApp messages reach the right rep

Lindy routes inbound WhatsApp messages to the right teammate, so sales inquiries reach a rep instantly instead of sitting in a shared inbox.

Sales WhatsApp messages reach the right rep
Marketing automation

WhatsApp campaign replies find the right person

Lindy routes WhatsApp messages by topic, so campaign-driven WhatsApp inbound reaches the right marketer instantly.

WhatsApp campaign replies find the right person
Admin automation

VIP WhatsApp messages reach your boss in Slack

Lindy routes WhatsApp messages from key contacts to your boss in Slack, so VIP messages never sit unread.

VIP WhatsApp messages reach your boss in Slack
Workflow automation

WhatsApp stops being a black hole

Lindy routes inbound WhatsApp messages to the right teammate, so messages stop disappearing into a shared inbox no one watches.

WhatsApp stops being a black hole
Business automation

A single WhatsApp number that actually scales

Lindy routes WhatsApp messages to the right person, so customers can reach you through one number without it becoming chaos.

A single WhatsApp number that actually scales
Do more with Lindy

Summarise more than just Slack

Summarising Slack is just the start. Here's what else Lindy can do.

Summarise my emails every morning

Lindy reads your inbox overnight and sends you a clean digest of what matters before you start your day.

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Summarise my meeting notes automatically

After every call Lindy writes structured notes and sends you a summary so nothing gets lost.

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Summarise my support tickets daily

Lindy reads your Zendesk or Intercom queue and delivers a daily overview of open issues and priorities.

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Trusted by 400K+ prfoessionals

Not sure if Lindy can do it? Just ask.

Text your question and Lindy replies with exactly what it can do for you. No account, no sign-up. Just send a message.

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Built for WhatsApp

AI Agents for WhatsApp

When your WhatsApp is blowing up with messages from customers, partners, and leads all at once, manually sorting through them and figuring out who needs to handle what is a mess that slows everyone down.

Connect Lindy to WhatsApp and it can read each message as it comes in, tag it by topic or urgency, and ping the right person on your team so nothing gets ignored.

What is a Lindy skill?

A skill shows you a real-world task Lindy can handle for you. It's there to inspire you and show what's possible, not a pre-built workflow you have to follow.

Can I use a skill straight away?

Yes. Sign up, connect the apps the skill needs, and you're ready to go. Most skills are up and running in minutes.

What is Lindy

Lindy is your AI assistant. You tell it what you need in plain language and it takes care of the work, across your apps, on your schedule.

What apps do I need?

Each skill page lists exactly which apps are involved and whether they are required or optional. If you already use those apps, you're good to go.

Do I need to build anything?

No. Just tell Lindy what you want it to do and it figures out the rest. Skills are there to show you what's possible and get you started.

Can Lindy do something that is not listed as a skill?

Almost certainly. Skills show what's possible, not what's limited. If you don't see what you need, just ask Lindy directly and it will figure it out.

Triggers & Actions

Explore all WhatsApp Triggers and Actions

Build exactly the workflow you need. Here's every trigger and action WhatsApp supports.

Triggers
0
 triggers
Message Received
Triggers when you receive a new WhatsApp message.
Actions
0
 actions
Send WhatsApp message
Sends a WhatsApp message.