Create Jira Tickets Directly from Slack MessagesJira Service Desk

Create *Jira Tickets* Directly from Slack Messages

Lindy turns Slack messages into Jira tickets automatically, no copy-pasting needed.

Turn a bug report into a Jira ticket in one step

Stop copy-pasting Slack into Jira every day

Create tickets by reacting with an emoji

Let anyone file a ticket without leaving Slack

Convert feature threads to Jira with context

Keep every voice in the thread on the ticket

Trusted by 400,000+ professionals
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
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Do more with Lindy

Supercharge your Jira with AI.

Every time someone reports a bug or requests a feature in Slack, you have to stop what you're doing, open Jira, and manually create a ticket before it gets lost in the chat.

Lindy watches your Slack messages and automatically creates a Jira ticket with the right details whenever a message is flagged, so nothing slips through the cracks.

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Log New Form Responses Automatically in Google Sheets

Lindy watches your form and logs each new response as a row in Google Sheets.

Block Focus Time Automatically in Google Calendar

Lindy blocks off focus time on your Google Calendar so your schedule stays protected.

Join Any Microsoft Teams Call as a Notetaker

Lindy joins your Microsoft Teams calls and takes notes so you don't have to.

Route Incoming WhatsApp Messages to the Right Team Member

Lindy reads each WhatsApp message and sends it to the right person on your team.

Built for you

See what Lindy can do for you

Sales automation

Customer bugs land in engineering's queue instantly

Lindy turns customer-reported issues from Slack into Jira tickets, so reps stop holding bug reports in DMs.

Customer bugs land in engineering's queue instantly
Marketing automation

Site bugs from Slack become tracked work

Lindy converts Slack-reported site issues into Jira tickets, so the campaign site stays fixed without a manual handoff.

Site bugs from Slack become tracked work
Admin automation

Convert a thread into a ticket without the back-and-forth

Lindy turns Slack messages into Jira tickets, so requests from your boss become tracked work without you copying anything.

Convert a thread into a ticket without the back-and-forth
Workflow automation

Bug reports stop dying in Slack threads

Lindy creates Jira tickets directly from Slack, so good bug reports become real work instead of getting buried.

Bug reports stop dying in Slack threads
Business automation

Issues you spot become work the team can ship

Lindy turns your Slack messages into Jira tickets, so an idea or bug you raise gets tracked instead of forgotten.

Issues you spot become work the team can ship
Do more with Lindy

Summarise more than just Slack

Summarising Slack is just the start. Here's what else Lindy can do.

Summarise my emails every morning

Lindy reads your inbox overnight and sends you a clean digest of what matters before you start your day.

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Summarise my meeting notes automatically

After every call Lindy writes structured notes and sends you a summary so nothing gets lost.

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Summarise my support tickets daily

Lindy reads your Zendesk or Intercom queue and delivers a daily overview of open issues and priorities.

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Trusted by 400K+ prfoessionals

Not sure if Lindy can do it? Just ask.

Text your question and Lindy replies with exactly what it can do for you. No account, no sign-up. Just send a message.

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Built for Jira

AI Agents for Jira

Keeping Jira up to date is a pain when your team is moving fast and half the work being discussed never makes it out of Slack.

Once you connect Lindy to Jira, it can turn a Slack message into a ticket, assign it to the right person, and drop the Jira link back into the thread so everyone stays in the loop.

What is a Lindy skill?

A skill shows you a real-world task Lindy can handle for you. It's there to inspire you and show what's possible, not a pre-built workflow you have to follow.

Can I use a skill straight away?

Yes. Sign up, connect the apps the skill needs, and you're ready to go. Most skills are up and running in minutes.

What is Lindy

Lindy is your AI assistant. You tell it what you need in plain language and it takes care of the work, across your apps, on your schedule.

What apps do I need?

Each skill page lists exactly which apps are involved and whether they are required or optional. If you already use those apps, you're good to go.

Do I need to build anything?

No. Just tell Lindy what you want it to do and it figures out the rest. Skills are there to show you what's possible and get you started.

Can Lindy do something that is not listed as a skill?

Almost certainly. Skills show what's possible, not what's limited. If you don't see what you need, just ask Lindy directly and it will figure it out.

Triggers & Actions

Explore all Jira Service Desk Triggers and Actions

Build exactly the workflow you need. Here's every trigger and action Jira Service Desk supports.

Triggers
0
 triggers
New Request Created
Triggers when a new service request is created in Jira Service Desk.
Request Status Updated
Triggers when a service desk request's status changes.
Request Status Updated
Triggers when a service desk request's status changes.
Request Status Updated
Triggers when a service desk request's status changes.
Actions
0
 actions
Create Comment On Request
Add public or private comments to Jira Service Desk requests.