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Watch your escalations

The AI teammate that watches escalations.

A daily digest of escalated and at-risk tickets: who is waiting, how long, what they need, and which SLA is closest to breaching.

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4.9

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Explore 1,000+ integrations

People use Lindy at some pretty cool places.

Stop finding breaches after they breach.

At-risk tickets hide in personal queues and side threads. Too often the first time a name comes up, it is the customer emailing your CEO directly.

Without Lindy

  • At-risk tickets hidden in personal queues.
  • SLA clocks nobody is watching.
  • Escalations surfacing via the CEO’s inbox.
  • Standup spent reading the queue aloud.

With Lindy

  • Every at-risk ticket on one list.
  • Breach clocks counted down for you.
  • Escalations flagged hours ahead.
  • Standup starts with the answer.

More use cases

More things Lindy can take on.

Triage the support queue

Replies drafted, hard ones routed to the right person.

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Spot recurring issues

Tickets clustered by root cause, spikes flagged early.

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Track customer health

Usage, tickets, NPS, and renewals, per account, live.

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Ready when you are.

Free to try. In your Slack in two minutes.

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7-day free trial • Cancel anytime