Triage the support queue
The AI teammate that triages your queue.
Lindy reads every new ticket, matches it to ones you have solved before, drafts the reply, and routes the hard ones to the right person.
Zendesk
Slack
Notion
Linear
GmailPeople use Lindy at some pretty cool places.
Stop reading the queue oldest-first.
Forty new tickets a morning, and most are questions the team has answered before. Read one by one, the urgent ticket waits its turn behind thirty-nine routine ones.
Without Lindy
- Every ticket read one at a time.
- The same answer typed for the tenth time.
- Urgent tickets waiting behind routine ones.
- Escalations routed by guesswork.
With Lindy
- Every ticket read and sorted on arrival.
- Repeat answers drafted from past solves.
- Urgent tickets flagged to the top.
- Hard ones routed to the person who fixed it last.
More use cases
More things Lindy can take on.
Summarize a long thread
What happened, what was decided, and the one thing waiting on you.
Go to use case →Find the decision
The decision, the person who made it, the date, and the source links.
Go to use case →Build your staff meeting deck
The Monday deck, built from your CRM, support, and usage numbers.
Go to use case →Ready when you are.
Free to try. In your Slack in two minutes.
Triage your first queue7-day free trial • Cancel anytime