Freed vs Lindy: Which is Best for AI Medical Documentation?
You're probably sizing up Freed vs Lindy to find the best AI medical scribe for your clinic.
We’ve brought you a detailed breakdown to help you pick the perfect fit and make an informed, fact-based decision.
We'll dive deep on factors like speed, flexibility, accuracy, customization, support, and more — with some extra compliance insights for our Canadian colleagues.
We’ll cover:
4 reasons to choose Lindy over Freed
When should you use Lindy vs Freed?
Lindy vs Feed pricing – how do they stack up?
The pros and cons of Lindy vs Freed
FAQs
Let’s get started!
4 reasons to choose Lindy over Freed
If you’re a clinician, you’re looking for ways to streamline the dreary data entry process. At first glance, both Lindy and Freed seem like perfectly matched tools.
Yes, Freed has earned its reputation by providing a solid foundation for medical charting. However, their focus on the traditional SOAP note format can make them feel generic, especially for practices with specialized needs.
There’s no customization. “Oh, you don’t want a SOAP note? You actually want a DAP note?” Too bad!
But this is where Lindy truly shines. Let's break it down:
Lindy understands that every practice is different. That's why we put customization at the forefront. Need a note template tailored to your niche specialty? Easy as pie. Want to include ICD-10 codes, differential diagnoses, and treatment plans? It takes seconds. With Lindy, your charting system adapts to you (and your chosen EMR) — not the other way around.
Plus, Lindy offers ready-made templates for a variety of practices, from general medicine, all the way to our veterinarian heroes.
Dictate, transcribe, and create notes in actual real-time: Need to summarize a patient visit lighting-fast? Lindy's top-tier, instant voice-to-text transcription and seamless formatting will turn your spoken words into organized documents that read like you faster than you can say "peer-reviewed."
So, forget about recording a consultation on your phone and sending it to a transcriptionist. With Lindy, you get a fully customized SOAP note with nearly non-existent processing times.
Andpatient summaries? Lindy makes them thorough and professional. Plus, with 13+ languages supported, it’s ready to handle your multilingual charting needs.
Time is precious, and Lindy helps you save it. We know your focus is on patient care, not wrestling with software. Lindy offers an intuitive setup that takes minutes, not weeks. Lindy’s transcription and note processing are so efficient, you'll gain 2+ hours of precious time back into your schedule every single day.
Real support for real doctors. Medical professionals are brilliant, but sometimes "onboarding" and "custom integrations" can feel like Silicon Valley mumbo-jumbo. Lindy's team is here to help! Whether it's Zoom calls, emails, or patient explanations, Lindy’s team will guide you until you're a charting pro.
When should you use Lindy vs Freed?
We get it — it’s a tough choice. And don’t you hate those completely bogus lists that are so tilted in one direction that they might as well be an ad?
Yes, we’re biased, but we’re not reality-adverse. And there’s plenty to like about Freed too!
So, when should you use Lindy vs Freed? Let’s take a look:
Lindy is for you if:
You’re all about speed. When you’ve got patients to see, you don’t have time to wait around for AI to think. With Lindy, your notes are translated live as you speak. Zero awkward pauses — notes are converted instantly into EHR-ready, natural-sounding SOAP notes.
You’re not a fan of “one size fits all.” Lindy lets you customize everything to your needs. Want a specific layout or terminology for your notes? No problem. Lindy’s got you covered.
Accuracy is your game. With its advanced natural language processing features, Lindy has a uniquely high accuracy rate of over 99% — far in excess of other similar tools.
You appreciate the “above-and-beyond” school of customer service. The team at Lindy actually cares about your experience and success. They’ll do whatever it takes to get you up and running, from answering questions to hopping on a call to walk you through setup.
You’re in the US or Canada. Lindy has both HIPAA and PIPEDA compliance.
Go with Freed if:
You can get by with 95. At 95% accuracy, Freed’s transcription is nothing to scoff at. If you’re not going to be losing sleep at that over 4% differential. That may not sound like much, but when scaled up to 1000 words, that’s 50 mistakes.
You want a standard SOAP note that follows a one-size-fits-all format.
You don’t need a ton of customization. Freed offers solid generic notes, so if you’re looking for basic functionality without a lot of fuss, Freed fits the bill.
You don’t care about PIPEDA. Freed meets HIPAA compliance for practices in the US. For our friends up north or overseas, you’ll definitely want to go with Lindy.
At the end of the day, you can’t go wrong either way. But if a customized, speedy solution with amazing support is what you’re after, Lindy just might be the perfect match for you and your practice.
Lindy vs Freed pricing
Now comes the million-dollar question: “Who’s more expensive, Lindy or Freed?”
When it comes down to the almighty dollar (or loonie), the two are pretty comparable — but not equal.
With Lindy, you have three package options:
The Standard plan, which is perfect for small clinics just dipping their toe in the AI waters. You get an estimated 500-1500 SOAP notes and storage for one provider for $99/month.
The Pro plan offers all the standard features for up to five providers for $199/month. It also includes a dedicated account manager and 1:1 note tailoring.
The Clinic plan for 5, 15, and 30 physicians. Contact Lindy at lindy@lindy.ai for pricing!
Lindy is blazingly fast, adapting in real-time to your unique documentation needs. Whether you run an acupuncture clinic or a pediatrics practice, Lindy customizes itself to your specialty and terminology. It supports over 13+ languages, too (with English and French being its forte), so you’ll never be at a loss for words with your international patients.
But you can also have too much of a good thing. Lindy has so many customization options you may find yourself tinkering a bit before you get started, especially if you’re making your own template from scratch.
Thankfully, Lindy’s customer service reps are very responsive and eager to nip any concerns in the bud.
Freed: The basic workhorse
Freed is the type of tool that sits back and does its job without complaint. It delivers solid, generic clinical notes and letters within a few minutes. It ain’t flashy, but it gets the job done for basic documentation needs.
The trade-off? Freed lacks personality. Plus, it only supports English notes and has limited customization. So, don’t expect Freed to spice up your notes or make helpful suggestions.
Our verdict
Lindy and Freed both bring some serious game to the medical documentation arena, but at the end of the day, just like in Highlander, “There can be only one.”
If you're looking for an AI doc sidekick that’s blink-and-you’ll-miss-it fast — Lindy's your gal. Or guy. Or gender non-conforming AI entity.
The point is, when it comes to customizable, real-time transcriptions that'll make you feel like you've got superpowers, Lindy can't be beat.
Prices are pretty comparable between the two at $99/mo, so cost shouldn’t be a major factor in your decision.
Which one is easier to use?
Hands down, Lindy wins this round. Its interface is super intuitive and easy to navigate, even if you’re totally customizing things. With Freed, there’s a bit of a learning curve to figure out. Lindy was designed with simplicity in mind, so you can be up and running in no time — it just takes 5 minutes between patient visits.
Can I customize the note templates?
Freed has some customization for regular SOAP notes, but Lindy allows you to tailor notes to a variety of practices. Plus, Lindy makes the process much more straightforward and in-depth. You can easily choose different specialties, add or remove sections, pick different fonts, change the layout — whatever you need.
With Freed, customizing templates requires learning their clunky built-in template editor which can be frustrating — and not speciality-specific.
What about security and privacy?
If privacy and compliance with regulations like HIPAA and PIPEDA are important to you, Lindy is the safer choice. Freed just offers HIPAA. If you’re based in Canada or are licensed to work across borders, Lindy is definitely the way to go.
Which AI produces more accurate notes?
When it comes to translation accuracy, Lindy has Freed beat hands-down. Both use state-of-the-art AI and machine learning to convert speech into text. The notes produced by Freed go up to 95%, which is very high quality, with few errors. But Lindy comfortably exceeds the 99% mark every single time.
