Three months into managing my first client account, I had 47 unread emails and was typing the same project update reply for the fourth time that week. Same structure, same three bullet points, same sign-off. I'd hit send and immediately start composing the next one just like it.
A colleague mentioned Gmail has a built-in feature for exactly this. I'd been using Gmail for six years and had no idea it existed. It's called Templates and is buried in Advanced settings rather than the compose window, which is probably why most people never find it. Once enabled, it stays on until you turn it off.
I tested it for a week across client updates, scheduling replies, and recurring support questions.
It saved me around 20 minutes a day. If you're retyping the same emails on rotation, creating a Gmail template is the simplest fix you're probably overlooking.
Here's how to set it up.

Gmail templates are turned off by default, so you have to enable them before you can use them. You do this once, from Gmail's Advanced settings, and it stays on until you turn it off.
Here's how to turn on templates in Gmail:
This is a one-time setup. You won't need to do it again unless you switch Gmail accounts or disable the feature later.
To create a template in Gmail, write the email once in the compose window and save it via the three-dot menu. If you haven't enabled Templates yet, start with the section above. Once it's on, the whole process takes about a minute.
Here's how to create a template in Gmail, step by step:

Gmail templates work best when you build them around emails you already send on repeat. A follow-up, a status update, and a support acknowledgment cover most of what people actually reuse week to week.
Here are three Gmail template examples you can copy and save today:
Subject: Follow-up: [Meeting topic]
Hi [Name],
Thanks for your time today. Here's a quick recap of what we covered and the next steps we agreed on.
[Add recap here]
Let me know if anything looks off. Happy to jump on a call if it's easier.
[Your name]
Subject: [Project name] status update
Hi [Name],
Quick update on where things stand:
On track: [List items]
Needs attention: [List items]
Next milestone: [Date and deliverable]
Let me know if you have questions.
[Your name]
Subject: We got your message
Hi [Name],
Thanks for reaching out. I've received your request and will get back to you within [X] business days.
In the meantime, feel free to reply to this email if anything changes.
[Your name]
Once you've saved a template, using it takes just a few clicks. Open a compose or reply window, insert the template, and send it like any other email. Sending works the same way. The template simply fills in the message for you.
Here's how to insert and send a template in Gmail:


Templates aren't permanent. You can update one when the wording changes or remove one you no longer use. Both actions start in the Templates menu, but the steps differ.
To update a template, you overwrite it with a new draft.
Here's how to edit an existing template in Gmail:
Click the three-dot icon in any compose window, go to Templates, and select Delete template. Pick the template you want to remove from the list and confirm. Gmail deletes it on the spot. Deleted templates can't be recovered, so double-check before you confirm.
{{templates}}
Templates don't have to be manual. Pair one with a Gmail filter and Gmail will reply with it automatically whenever an incoming email matches criteria you set, like a specific sender or a keyword in the subject line. Google calls this an automatic reply, and it answers whoever emailed you. It's useful for acknowledging support requests or confirming a form submission without touching your inbox.
Here's how to send a template automatically with a filter:

Gmail's native templates handle basic email reuse, but they have limits. Those limits become more noticeable if you use templates often or work with a team.
Here's what native Gmail templates can't do:
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If your Gmail templates have disappeared or never appeared at all, it's almost always a settings issue rather than a bug. The feature is easy to accidentally disable, and a few other common account or browser states can hide it just as effectively. Most fixes take under a minute once you know where to look.
Here's why your Gmail templates might not be showing up:
Gmail's built-in template feature does exactly what it promises. If you send the same five or six emails on rotation, it cuts the repetition down to a few clicks. The setup takes under a minute, the steps are straightforward, and once it's running, it mostly stays out of your way.
Mobile access, team sharing, dynamic fields, and an undocumented ceiling on saved templates all sit outside what the native feature covers. It works best for solo users with a modest, stable set of repeating emails. Push beyond that, and the workarounds start adding up faster than the time you saved.
That team-sharing gap is where Lindy comes in. Lindy is a company-wide AI teammate that lives in Slack, so the whole team can @mention it in a channel or DM it as a personal assistant that reads your emails, drafts replies in your voice, and follows up automatically.
The emails that need your attention get your attention, and the rest are handled before you open your inbox.
No. Native Gmail templates only work in Gmail on a desktop browser. You can't create or insert them from the Gmail mobile app. If you need a quick fix for short replies on the go, your phone's built-in text-replacement shortcuts work as a lightweight stand-in until you're back at a computer.
Google doesn't publish an official cap. In practice, people report topping out around 50 templates per account. If you hit that wall, delete one you no longer use, or overwrite an old one by picking its name when you save. For a bigger library, an AI email writer will give you more room.
Yes. Canned Responses is the old name for the same feature. Google renamed it Templates, but nothing about how it works changed. If you're following an older guide or see "Canned Responses" in an outdated menu, it's pointing you to the exact same setting you'd find under Templates today.
No. Gmail templates are saved to your individual account with no built-in way to share them. Teammates can't see or use templates you've created. The usual workaround is to paste the text into a shared document or switch to a dedicated tool built specifically for shared team template libraries.
No, Gmail doesn't save attachments as templates, so you have to attach the file manually every time you use it. Some people work around this by uploading the file to Google Drive once and linking to it inside the template text instead.
