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Several folks move on from Voiceflow due to high pricing and limited customization. Our top Voiceflow alternatives are Lindy.ai for voice and task automation, Vapi if you’re a developer, and ManyChat for streamlining direct messages.
Read on to learn more about:
- An intro to Voiceflow and why many opt for an alternative
- How we selected our 6 Voiceflow alternatives
- A breakdown of each option, features, pricing, and what it does better than Voiceflow
- Some FAQs
- Why Lindy is the best Voiceflow alternative
Let’s now discuss what Voiceflow is and how it works.
What is Voiceflow?
Voiceflow lets you create your own voice and chat AI agents using a seamless no-code drag-and-drop editor. This means you and your team won’t need any coding or technical skills to use the platform — you can build agents on the fly or whenever you need them.
The chatbots and AI agents you make are versatile tools that perform various functions, like bolstering user interaction, automating processes, and more. Here are some specific examples of what they can do:
- Customer-service chatbots: You can build and deploy a chatbot that you can embed on your website. It can answer specific questions and help troubleshoot clients through tasks.
- Voice assistants: Voiceflow is compatible with platforms like Alexa and Google Assistant, so you can build voice assistants that can answer simple query responses to more complex interactions involving multiple steps and integrations with other services.
- Feedback collection: Configure your agents to collect user feedback through outbound calls or chat interfaces, gathering valuable insights directly from interactions. This feedback can be instrumental in refining the functionality and user experience of the applications built with Voiceflow.
- Integrations for leads and customer support: Send lead data you gather through chatbot interactions to your CRM, such as HubSpot and Zoho. You can also integrate your chatbot with Stripe to help guide customers through the payment process and walk them through their payment history.
TL; DR: The 6 best Voiceflow alternatives
- Lindy: The best overall
- Vapi: The best for phone services
- ManyChat: An excellent choice for social media marketing
- Front: For quality customer support
- Ada: For e-commerce, SaaS, gaming, and healthcare
- Kore: An enterprise automation solution
Why should you consider a Voiceflow alternative?
While Voiceflow offers a powerful platform for crafting AI assistants, it has a few drawbacks. Here are some reasons to consider other AI platforms:
Pricing constraints and feature limitations
Regarding Voiceflow pricing, the entry-level tier starts at $60/month per editor: You’ll only get 2 editors who can edit and create agents. This limited functionality takes away from the platform’s no-code simplicity, which allows anyone on your team to use it.
Additionally, the entry-level tier only allows for up to 5 voice calls simultaneously (concurrent voice calls). If you’re scaling or your business relies heavily on phone-based communication, this limitation might result in bottlenecks.
Security and compliance could be better
Voiceflow allows you to set user permissions, but its limitations on user seats make this less useful. You’re only allowed 2 users on the $60/month tier and 5 on the $120/month tier.
Also, in terms of compliance, Voiceflow meets standards like SOC 2 Type 1, GDPR, and ISO/IEC 27001:2022, it doesn’t comply with HIPAA or SOC 2 Type 2.
SOC 2 Type 2 is stricter than SOC 2 Type 1, as it requires security controls can function effectively over long periods. Additionally, HIPAA compliance is essential for handling sensitive medical data, so it’s a must-have for medical practices. Since Voiceflow isn’t HIPAA-compliant, you can’t use it for your medical practice.
Limited to chat and voice agents
While Voiceflow positions itself as a platform for building AI agents, its agents are mainly just for chatbots, voice commands, and triggering workflows within your organization.
Voiceflow is not designed to function as a well-rounded, multi-tasking AI agent capable of performing multiple jobs beyond chat and voice executions. It can’t perform web scraping, cleanse and parse data, or handle complex data integration tasks.
If you’re looking for an AI platform that provides more functionality beyond chat integrations, you’ll need to look for an alternative.
How we chose the best Voiceflow alternatives
We considered several factors when shopping around for different Voiceflow options. Here’s what we considered:
AI capabilities & automation: Chatbots and beyond
A key functionality we considered for each Voiceflow alternative was the ability to handle more than just chatbot executions. We found options that can perform various tasks like handling inbound and outbound calls, transferring data between applications not associated with a chatbot, data extraction, and more.
Functionalities like these allow you to create AI applications beyond customer service. Doing this means that most folks on your team can benefit from the AI tools you develop.
For instance, your sales and marketing departments will enjoy the ability to capture leads if you adopt a tool that scrapes data and qualifies leads, while your finance team will most likely be overjoyed by a platform that allows for invoice data extraction.
Free versions and affordable pricing
Like any other business purchase, you’ll want to know how your AI platform works and feels before you fork out a monthly payment. So, we picked Voiceflow alternatives that provide free versions, free trials, or demos so you can get acquainted with each one.
Additionally, we ensured each platform offered an affordable entry-level tier and options for more established businesses. If you’re a startup, you’ll find pricing tiers that won’t break your budget, and larger enterprises will also find a suitable plan.
No-code ease
We found user-friendly platforms: You won't need to have any previous coding or development skills for use. Most of the alternatives to Voiceflow allow you to craft your automations with a simple drag-and-drop flowchart.
This no-code interface involves connecting arrows, clicking buttons, and typing in prompts instead of writing a programming language. The ease with no-code ensures that anyone on your team can create their own automations so that you can get the most out of the platform.
The top 6 Voiceflow alternatives in 2025
#1. Lindy: Best overall alternative
Lindy mobilizes an intuitive no-code interface for building AI agents called “Lindies.” You can deploy these Lindies to execute tasks similar to Voiceflow. Yet, Lindy offers much more customization and functionality.
Best for
When it comes to building chatbots, Lindy’s ideal for startups, large organizations, and everything in between. That’s because Lindy lets you unleash as many agents as you need, which can cover the needs of companies that receive loads of customer service queries.
Lindy is also a great choice if you need more than just a chatbot and don’t want to learn another platform — you’ll be able to scrape lead data from sites like People Data Labs, take inbound and outbound calls, and more.
Key features
- Create multiple chatbots that you can train on a knowledge base of up to 20 million characters, embed them on your website or share them on social media, so your network can chat directly with your Lindy.
- Lindy has several integrations, including those with CRM platforms like Salesforce and HubSpot. This allows you to transfer information given by leads or customers from your Lindy chatbot directly to your CRM software.
Advantages over Voiceflow
- You won’t need to worry about how many customer calls your Lindy can handle — the Business Pricing plan provides uncapped concurrent calls and supports over 30 languages.
- Lindy is cheaper, as the platform doesn’t charge a per-user rate. Onboard as many team members as you need, and you’ll still pay the same monthly price.
- Create Lindies that bolster more than just external, client-facing operations. For instance, medical practices (yes, Lindy is HIPAA-compliant) can create a medical scribe that records patient interactions, transcribes them, and uses them to update your electronic medical records.
Pricing
Start using Lindy for $49/month, and create as many chatbots as you can handle. The $299/month version is great for large businesses that need to extend their chatbot services to handling inbound and outbound calls, as it allows for uncapped concurrent phone conversations.
#2. Vapi: Best for phone services
Vapi AI is an AI platform that’s specialized for building voice assistants to handle inbound and outbound phone calls. The agents sound just like genuine humans, and can react to human speech naturally, understanding everything said by the person on the other line.
Best for
Ideal for all things phone-related: If you need voice agents to handle customer service calls, conduct outbound calls for data collection, or just want to free up your administrative assistant and outsource over-the-phone scheduling, Vapi is a great choice.
Key features
- Build your voice agents using a simple no-code drag-and-drop editor. You can configure different stages of the conversation by adding boxes and nodes, so your voice bot will know exactly what to say and when to say it.
- You’ll get detailed reports from every single agent conversation and a combination of real-time and historic KPIs. Use this to determine what’s working and what isn’t so you can make educated decisions about new actions.
Advantages over Voiceflow
- Unlike Voiceflow, Vapi is HIPAA-compliant, meaning you can use the platform to schedule visits to your medical practice.
- Being a voice-only inbound/outbound phone AI, Vapi’s phone functionalities are much more advanced than Voiceflow’s, especially regarding outbound calls — you’ll have granular control over your agents, collect more data, and execute more tasks.
Pricing
Vapi pricing starts at $0.05 per minute, but also includes other factors like the LLM (large-language model like ChatGPT of Claude 3.5) and the voice to text transcriber you choose. Costs can vary, but typically fall between $0.13 and $0.17 per minute.
#3. ManyChat: An excellent choice for social media marketing
ManyChat is a chat marketing platform that bolsters engagement and sales across multiple social media channels like Instagram, WhatsApp, and Messenger using automated features.
Best for
ManyChat is ideally suited for small to mid-sized businesses. It is particularly beneficial in industries where social media interactions and quick customer responses are crucial, such as retail, e-commerce, and other creative sectors.
Key features
- Build a chatbot that automates across various social platforms, like Instagram, WhatsApp, and others, allowing you to continuously engage your audience.
- Create tailored chat flows to guide customer interactions. These flows can be adjusted based on your changing needs and customer feedback, ensuring messaging is always aligned.
Advantages over Voiceflow
- While Voiceflow offers a seamless user interface, ManyChat is even simpler to get started with, allowing for lightning-fast creation and deployment of automations.
- The platform has much cheaper monthly pricing than Voiceflow, with the first tier only costing $15/month.
Pricing
Start using ManyChat for only $15/month, and you can engage with as many contacts as you need. You’ll also get email support if you need any questions answered.
#4. Front: For quality customer support
Front offers an AI-powered customer service platform that integrates email, chat, SMS, and app communications into a single, collaborative environment.
Best for
Front is best suited for mid-sized to large enterprises that must support complex client communication needs and high volumes of interactions. Various industries, including technology, financial, and professional services, can benefit from Front's integration capabilities and advanced workflow automation.
Key features
- Instead of building chatbots, Front streamlines all your communication channels into one platform, allowing your team to manage email, chat, SMS, and social media interactions in a unified space.
- You’ll be able to automate routine tasks and suggest responses like ticketing escalation and email or DM responses, significantly reducing the workload on your customer service teams.
Advantages over Voiceflow
- Unlike Voiceflow, which primarily focuses on voice and chatbots, Front offers a more integrated approach by combining multiple communication channels, which is particularly advantageous for handling all aspects of customer communication.
- Front provides a platform for your team to work together in real-time, ensuring no lag and everyone stays on the same page.
Pricing
Start using Front for $29/month per user, create a unified collaboration platform for optimal communication, and provide automations for ticket escalation.
#5. Ada: For e-commerce, SaaS, gaming, and healthcare
Ada lets you deliver fluid, high-quality support at scale by leveraging AI to manage interactions autonomously. It offers continuous improvement tools for AI agents, ensuring they evolve and respond more accurately over time.
Best for
Ada is ideal for mid-sized to large enterprises in industries like e-commerce, financial services, SaaS, and gaming. The platform allows for handling large volumes of interactions and the flexibility to integrate with existing business systems — this also makes it a good choice for businesses that are currently scaling.
Key features
- Ada can automate many customer interactions, reducing dependency on human agents and allowing you to focus on more complex customer needs.
- Your agents can continuously learn and improve from interactions, increasing responses' accuracy and relevance over time. This adaptive learning capability ensures the platform evolves with your business needs.
Advantages over Voiceflow
- You’ll get more robust integrations with enterprise systems like Amazon Connect, Salesforce, and Genesys than Voiceflow, making it a more attractive option for larger companies.
Pricing
Ada doesn’t publish its pricing — you’ll need to visit the website and contact the sales team.
#6. Kore: An enterprise automation solution
Kore.ai is an enterprise AI platform that offers a suite of automation tools designed to streamline processes, amplify customer service, and improve employee productivity.
Best for
Kore.ai is best suited for large enterprises across the banking, healthcare, retail, and telecommunications sectors. These industries benefit significantly from Kore.ai's ability to integrate complex systems and manage large-scale customer interactions.
Key features
- Kore provides tools to build and deploy AI agents capable of conducting human-like conversations. This allows you to fully automate your customer service operations, reduce response times, and increase customer satisfaction.
- Because you’re an enterprise, you most likely use at least a few dozen third-party platforms, some of which are rare. With its robust API capabilities, you’ll be able to connect Kore to the vast majority of them for automation and data transfer.
Advantages over Voiceflow
- Kore offers pre-built solutions tailored to specific industries, which can accelerate deployment and reduce the need for extensive customization. This contrasts Voiceflow, which provides more general tools that may require additional configuration.
- The platform's ability to handle large volumes of interactions seamlessly makes it more suitable for enterprise-level deployment and scalability. This ensures that Kore can support extensive customer service operations typical of large organizations.
Pricing
You’ll need to book a demo through the homepage to learn about Kore’s pricing.
Frequently asked questions
What is the cheapest Voiceflow alternative?
ManyChat is the cheapest, at $15/month. Yet this option combines pre-existing platforms. If you’re looking for a more versatile option to create your own agents, check out Lindy for $49/month.
Which Voiceflow alternative has the best integrations?
Both Kore and Ada have the longest list of integrations. However, these platforms are for enterprises. If you’re a small or medium organization, their capabilities might be outside your scope, and the pricing might exceed your budget.
Lindy offers great integration flexibility for enterprises, and small to medium-sized businesses. It integrates with CRMs like HubSpot and Salesforce and commonly used tools like Google Calendar, Sheets, and Documents.
Which platform is best for enterprise-level AI automation?
Kore and Ada are great for enterprises. But if you’re looking for a cheaper platform that can execute enterprise functions, Lindy is your best choice. You can create chatbots, access inbound and outbound phone services, scrape websites for leads, and much more.
Discover why Lindy’s the best Voiceflow alternative out there
Voiceflow is a solid platform for conversational AI, but it may not be the best fit for every business. If you want more automation and better pricing, go with Lindy.
Here’s how Lindy can galvanize your operations:
- Always on the clock: It might be 3 AM for you, but Lindy’s always putting in the hours. No matter what corner of the globe your customers hail from, Lindy can support them.
- Go global: Build a chatbot that answers customer queries in over 30 languages and expand your footprint.
- CRM integrations: Transfer all the helpful info you get from your chatbot interactions straight to your CRM like HubSpot or Salesforce for better organization. But before the data arrives, build a Lindy to properly clean the data, so it arrives neatly.
See for yourself why Lindy is our favorite Voiceflow alternative, and check out the free version today.
