1. Add Lindy to Slack
One click from the Slack marketplace. The whole team gets Lindy at once.
Use Freshdesk with Lindy.
Connect Freshdesk and start asking Lindy to take work off your plate. No workflows to build, just tell Lindy what you need in plain language.
Actions
Everything Lindy can do in Freshdesk
Explore all the actions Lindy can perform in Freshdesk. Just describe what you need in plain language, and Lindy handles the rest.
actions5 actions
Create A Company
Create a new company profile in Freshdesk with basic information and settings.
Create A Contact
Create a new contact with name, email, and contact information in Freshdesk.
Create A Ticket
Create a new support ticket in Freshdesk with customer details and ticket information.
Get Ticket Details
Retrieve detailed information about a specific Freshdesk support ticket.
List Tickets
Retrieve a list of all tickets from your Freshdesk account.
People use Lindy at some pretty cool places.
Easy as one, two, three
How it works
2. Connect your tools
Lindy works with 1,500+ apps and any MCP server.
3. Put Lindy to work
@mention Lindy in any channel and it starts working. Minutes, not a weekend.
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Frequently asked questions
What is Lindy?
Lindy is an AI assistant that lives in your Slack. Connect your apps, ask for what you need in plain language, and Lindy takes the work off your plate.
How do I connect Freshdesk to Lindy?
Sign up to Lindy, ask Lindy to connect to Freshdesk, and approve the connection when prompted. From then on you can ask Lindy to do things in Freshdesk whenever you need.
Do I need to build workflows or write code?
No. There's nothing to build or configure. You ask Lindy in Slack the same way you'd ask a colleague, and Lindy handles the rest.
Can Lindy handle Freshdesk tasks automatically?
Yes. Ask once and tell Lindy when to repeat it, like every Monday at 9am, and it becomes a routine that runs without you.
What can Lindy do with Freshdesk
Read and act on data in Freshdesk, and trigger workflows when something changes there. Tell Lindy the outcome you want and it handles the rest.
Does Lindy work with my other tools too?
Yes. Lindy connects to 1,500+ apps and any MCP server, so you can ask for tasks that span Freshdesk and the rest of your stack in a single request.
