Freshdesk Ticket Alerts in Slack DM

Automatically send real-time Freshdesk ticket alerts to Slack DMs so your team never misses new, updated, or high-priority issues.

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Tools used
Send me a Slack DM whenever a new Freshdesk ticket is assigned to me.
I can do that. I'll DM you in Slack whenever a ticket is assigned to you.
Freshdesk Assignment DMs
Assignment Alerts Configured

Done. You'll get a Slack DM for every Freshdesk ticket assigned to you, with ticket ID, subject, priority, and a direct link.

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