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NPS Response Classifier
Classify Net Promoter Score feedback by sentiment and topic, flag promoters/detractors, and trigger follow-ups to accelerate CX improvements.
Tools used
NPS Response Classifier, classify these NPS survey comments into Promoters, Passives, and Detractors, tag themes, and surface top pain points.
I can classify the comments, tag themes, and surface top pain points.
NPS Analysis Ready
Classifying NPS responses
Classification complete: Promoters, Passives, Detractors assigned. Themes extracted and summary ready. Export available.
|Classification complete: Promoters, Passives, Detractors assigned. Themes extracted and summary ready. Export available.
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