Chatbots in HR: Benefits, Use Cases, and How To Make One

Chatbots in HR are one of the most powerful modern productivity trends. 

Let’s talk about benefits like powered-up efficiency and 24/7 support. Then see how chatbots handle tasks like onboarding, benefits, and feedback. 

Finally, we’ll discuss building your own Lindy HR chatbot, so you can automate and innovate. 

Let’s get started.

The benefits of HR chatbots

Chatbots have quite a few benefits for HR — most importantly, the fact that you won’t have to field questions about PTO for the millionth time. 

Here’s how chatbots can take things off your plate: 

Improving and refining onboarding with an HR chatbot

Onboarding new employees can be like hosting a party — you want everyone to feel welcome. An HR chatbot can be like the peppy doorman at the door, ready to answer any questions with a smile. 

Managing benefit package administration with an HR chatbot

Wouldn’t it be nice if there was a chatbot that could handle some of the routine questions, like a smart virtual assistant? Well, there is.

Now, your employees can get answers to common questions about their benefits instantly without waiting on hold or sending multiple emails. 

Let’s go in a bit deeper: 

Chatbots in HR for learning and development

Want to upskill your employees but don't have the time or resources to develop personalized learning programs? 

Chatbots can help, and here’s how: 

HR chatbots for leave requests and management

There’s nothing like making a leave request and having to wait a million years for a decision.

Here’s how chatbots can help with requests:

Chatbots for feedback on HR initiatives

You’ve launched some new programs in the HR department recently, like that mindfulness app or the mentorship program. But how do you know if your employees actually, you know, like them? 

Yes, a chatbot can help: 

How to make an HR chatbot with Lindy

Tired of answering the same HR questions over and over again? Well, good news! You can build your very own HR chatbot with Lindy, even if you don't know a lick of code.

Here's a quick and easy guide to get you started:

Option 1) Pre-built templates (easy)

  1. Sign up for Lindy (it's free!): Head over to Lindy.ai and create a free account. You'll get a 7-day trial to test out all the features, and then it's only $49 per month.
  2. Check out the marketplace: Take a peek at the marketplace. There might be a pre-built HR chatbot template that's perfect for your needs. No need to reinvent the wheel!
  3. Tell Lindy what you need: If you can't find a template, no worries. Just type in a request like "I need help creating an HR chatbot," and Lindy will guide you through the process.
  4. Connect your tools: Lindy plays well with others! Connect it to your HR software, Slack, email, and any other tools you use regularly.

Option 2) Build your own

  1. Click the "+" button: In your Lindy dashboard, click the "+" button to create a new Lindy.
  2. Name your chatbot: Give it a catchy name that your employees will remember.
  3. Define its purpose: Tell Lindy what you want your chatbot to do. For example, "Answer HR questions about benefits and time off."
  4. Provide examples: Show Lindy how you want your chatbot to respond to specific questions. This will help it learn and provide better answers over time.
  5. Test and refine: Have a conversation with your chatbot and see how it performs. Make adjustments as needed until you’re ready for the big reveal!

Summing up

At first glance, it may seem like chatbots in HR are just a passing tech fad — but don't dismiss them so quickly.

Implementing an HR chatbot may be just what your HR department needs — we're talking boosted efficiency, 24/7 support, and priceless insights into making your workforce happier.

Next steps

Lindy isn't just an AI tool; it's an all-in-one AI suite that can tackle common HR challenges — and way more.



How Lindy helps: 

Don’t take our word for it: Try out Lindy for free.