Winnipeg Denture & Implant Centre uses Lindy to automate consultation notes and referral letters, saving 10+ hours weekly and enabling a more client-centered approach—without hiring additional staff.
Customer Overview
- Name: Winnipeg Denture & Implant Centre
- Industry: Dental / Medtech
- Location: Winnipeg, Canada
- Point of Contact: Dr. Audrey Pinette, Co-owner
The Challenge
As a growing clinic with a focus on precision and personalized care, Dr. Audrey Pinette’s team was bogged down in documentation and referral workflows.
- Consultation notes and referral letters took up valuable clinical time
- High potential for bottlenecks when staff were out or backlogged
- Risk of needing to hire additional admin support as the practice scaled
“We were spending too much time on the computer—and not enough with patients.”
The Lindy Solution
Lindy became the clinic’s AI-powered admin assistant, working alongside the team to:
- Generate consultation notes automatically after each appointment
- Draft and send referral letters with custom formatting and accurate clinical language
- Maintain continuity during staff absences or high-volume periods
The team saw value from the very first day.
The Results
⏱ 10+ hours saved per week
Clinical and support staff reclaimed time for client care.
🧠 97% task completion accuracy out of the box
Minimal revisions needed—Lindy delivered near-final outputs instantly.
🙌 No need to hire additional admin
The team scaled their throughput without expanding headcount.
“What used to take an hour now takes five minutes. If someone calls in sick, no stress—we’ve got Lindy to back us up!”
Why It Matters
For dental clinics like Winnipeg Denture & Implant Centre, Lindy doesn’t just save time—it protects the quality of care.
- Fewer hours on computers = more time with clients
- No backlog during staff absences
- Consistent, professional documentation
“Our team loves it because there’s way less computer work and way more time for the stuff that matters.”
Product Highlights
✅ Consultation note automation
✅ AI-generated referral letters with clinic formatting
✅ Smart task fallback during staff outages
✅ HIPAA-conscious workflows, fully customizable
