Fireflies.ai pricing starts at free and goes up to $39/user/month for the enterprise plan. The free tier leaves out core features like AI summaries and CRM integrations. And there’s no clarity on the price and validity of the credits for AI features. So, some plans work well for many users while others pile up hidden costs fast.
Here’s what this guide covers:
- Complete breakdown of all Fireflies.ai pricing plans
- The hidden costs of these plans
- How Fireflies compares to Lindy for automated note-taking
- Feature comparison, like transcription, CRM sync, automation, and more
- The tradeoff between cost and features for each plan
Let’s first understand Fireflies.ai.
What is Fireflies.ai?
Fireflies.ai is an AI note taker that automatically records, transcribes, and summarizes your meetings. It joins video calls, takes notes in real time, and stores everything in a searchable format.
You can also use it to pull up highlights, generate summaries, and review past meetings without digging through hours of audio.
It does three things well:
- Recording: Fireflies joins your calls via a bot and captures the full conversation.
- Transcription: It automatically converts the audio into text, separated by speaker.
- Summarization: On paid plans, it generates AI summaries based on the transcript.
Fireflies launched in 2016 and quickly entered the meeting productivity space. Sales teams, customer support reps, and startups looking for a lightweight alternative to manual note-taking found it useful. It was one of the first to introduce meeting automation features, ahead of many competitors.
The tool enabled note takers to join meetings automatically and organize conversations, unlike legacy tools that required manual uploads or clunky integrations. Fireflies now competes with many AI note taker platforms on the market.
Next, we break down the pricing of Fireflies.
Fireflies.ai pricing overview for 2025
Fireflies offers four pricing tiers. They are Free, Pro, Business, and Enterprise, each with different levels of transcription access, AI features, and integrations. Below is a breakdown of what you get in each, who it’s best for, and what to watch out for:
Free plan
- Monthly Price: $0
- Key Features:
- Access to the Fireflies.ai note taker bot for limited meetings
- Basic searchable transcripts
- Manual upload support
- Limitations:
- No AI summaries
- No integrations
- Limited transcription minutes
- Ideal For: Individuals testing the product or using a basic Fireflies.ai pricing free plan for occasional calls
Pro plan
- Monthly Price: $18/user/month
- Key Features:
- AI summaries per meeting
- Unlimited transcription for meetings you host
- Topic tracking and search filters
- Limitations:
- No shared workspace
- CRM integrations locked to higher tiers
- Ideal For: Solopreneurs, consultants, early-stage startup teams
Business plan
- Monthly Price: $29/user/month
- Key Features:
- Shared workspace for collaboration
- CRM integrations (Salesforce, HubSpot, Slack)
- API access and analytics
- Limitations:
- AI credit usage may still apply
- Guest meeting limits apply to transcription
- Ideal For: Sales and ops teams working across multiple accounts
Enterprise plan
- Monthly Price: $39/user/month
- Key Features:
- HIPAA compliance
- Dedicated support & onboarding
- Admin controls for security & audit logs
- Limitations:
- AI add-ons cost extra
- Ideal For: Regulated industries, or teams with legal or security requirements
With these plans clearly laid out, let’s see if there are any hidden costs.
Are there hidden costs or limitations of Fireflies.ai?
Fireflies.ai includes several hidden costs such as AI credit fees, storage caps, and per-seat billing. Here’s what to know before committing to a plan:
1. AI credits cost extra
Features like AskFred, advanced summaries, and some analytics tools require AI credits. These plans come with limited AI credits (20, 30, and 50 for paid plans).
2. Storage limits vary
The Pro plan has storage limits. If you exceed storage limits, Fireflies will prompt you to upgrade your plan or buy extra space. Fireflies provides 8000 minutes/seat and teams with packed meeting schedules may exceed the limit without warning.
3. Integrations are gated
Key integrations like Salesforce, Slack, and HubSpot are only available on the Pro plan and up. This limits how much workflow value you can get from the lower tiers.
4. Per-seat billing adds up
Since pricing is based on the number of users, costs can scale quickly as your team grows, even if not everyone is a heavy user.
5. Limited analytics
The Free plan has no analytics features while the Pro plan misses out on conversation intelligence and team insights. If you want the complete analytics suite, you must be on Business or Enterprise plans.
But it isn’t all negative. Fireflies has good features that we liked. Let’s explore that.
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What we liked about Fireflies.ai
Fireflies handles basic note-taking well if you don’t need automation. Here’s what Fireflies does well:
Reliable transcription quality
Across dozens of tests and reviews, Fireflies performs well in clear, single-speaker conversations. It separates speakers accurately and maintains high transcription accuracy with standard English and minimal background noise.
Integration library
Fireflies connects with most major meeting tools, including Zoom, Google Meet, Microsoft Teams, and supports calendar sync. On higher tiers, it also integrates with CRMs and productivity tools like Salesforce, HubSpot, Notion, and Slack.
Clean and simple UI
The platform is easy to navigate, even for non-technical users. Fireflies sends meeting recaps directly to your inbox, and its dashboard lets you quickly filter transcripts by keyword, speaker, or topic. It’s functional without feeling bloated.
Searchable meeting archives
One underrated benefit is how easy it is to find past conversations. The search feature supports filters like topics, time ranges, and speakers, and it’s a helpful touch for anyone juggling multiple projects or clients.
For teams looking for a simple AI tool, Fireflies transcribes meetings accurately and tags speakers correctly.
Where Fireflies.ai falls short
Fireflies covers the basics well, but if you’re looking for deeper automation or customization, you’ll run into a few limitations. Here they are:
No workflow automation
There’s no way to trigger follow-ups, assign tasks, or automate reminders based on what happened in a meeting. If you want actions tied to your transcripts, you’ll have to do it manually or integrate with a separate tool.
Summaries are surface-level
The AI-generated summaries are okay for simple calls, but they struggle with nuance when conversations span multiple topics or include interruptions. Fireflies does not retain context across multiple meetings, which limits its value for long-running projects.
Integration depth is shallow
Even on higher tiers, CRM and Slack integrations are mostly unidirectional. You can send summaries into Salesforce, but you can’t customize what gets sent or trigger updates based on outcomes.
Costs shoot up fast
Fireflies starts at $10/month, but adding CRM sync, collaboration, and AI credits can push the price to $30–$40 or more per user. At that point, it’s worth comparing other AI note-taker tools with broader capabilities.
If you’re working in a sales, support, or ops-heavy role, Fireflies only take notes and cannot help you move work forward with automation.
So, let’s compare it with Lindy, an automation platform that also takes notes for you.
Fireflies vs Lindy: Feature comparison
The key difference between Fireflies and Lindy is in automation and CRM capabilities. Here’s a quick comparison of how they handle everyday workflows:
Fireflies delivers accurate transcripts and supports fast search through past conversations. Lindy supports teams that need task automation and workflow triggers, not just note-taking.
If your workflows depend on automated updates, task triggers, or CRM activity logging, Lindy supports those and adds more value.
Who should use each Fireflies.ai plan?
If you're unsure which Fireflies plan fits your team, here’s a quick rundown based on features and use cases:
Free plan
It’s great for individuals who want to try out the Fireflies note taker without any commitment. You’ll get basic transcripts for limited meetings, but no summaries or integrations.
Pro plan
This works the best for solo operators like founders, consultants, and coaches who need searchable transcripts and AI summaries. You can transcribe unlimited meetings you host; it doesn’t include collaboration tools or CRM sync.
Business plan
The business plan is for sales and ops teams who rely on structured workflows. This tier unlocks team workspaces, CRM integrations, analytics, and API access, making it easier to centralize notes and link them to your tools.
Enterprise plan
Large organizations in regulated industries like healthcare or legal benefit from this plan. It includes HIPAA compliance, audit controls, and a dedicated CSM, but comes at a higher cost.
When to choose Lindy over Fireflies.ai
Fireflies reliably records and transcribes meetings without manual input. But if your team needs automation, cross-tool workflows, or post-call follow-ups, Lindy may be a better fit. Here’s how:
Sales and RevOps teams
Lindy works best when meetings kick off larger workflows. For example, you can automate sales calls, log CRM activity, trigger reminders, or assign follow-ups based on what was said in a call. Fireflies doesn’t support any of that.
Ops and support teams
If your team handles internal processes or customer escalations, Lindy’s agent-based setup helps you build out logic: “If X is said, do Y.” That’s useful for ticketing, compliance, or project tracking.
Pricing and flexibility
Fireflies charges per seat. With Lindy’s usage-based pricing, you only pay for teammates who use automation features. You can check Lindy’s pricing to compare based on your needs.
Bottom line
Fireflies lets you replay past meetings, but Lindy turns them into follow-up tasks. If your calls are tied to follow-through, like tasks, updates, and reminders, Lindy helps teams automate these tasks and close loops faster.
Is Fireflies.ai worth it? Final verdict
If you’re just looking to offload meeting notes and revisit key moments later, Fireflies does the job well. The transcription is accurate, the summaries cover key points but may skip over key decisions or next steps discussed during the call.
Its dashboard lets you filter transcripts by keyword, speaker, and topic in a few clicks.
For individuals, the Pro plan offers strong value at $10/month, if you’re hosting most of your meetings and don’t need team features. It’s a low-cost way to get searchable transcripts and simple recaps.
For teams, it gets more nuanced. Once you move into the Business tier and start adding users, the cost scales quickly. You still don’t get advanced workflow support or flexible integrations. That’s the point where it makes sense to compare other tools.
Fireflies is best when you want to listen back. But if you want to automate what happens after the meeting, tools like Lindy can help you there.
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Let Lindy be your AI note-taking app and more
If you want an AI tool that does more than notes and helps you automate tasks, go with Lindy. It connects to your calendar, CRM, and inbox and lets you build AI agents to automate CRM updates, scheduling, follow-ups, and more.
Lindy offers 7,000+ integrations and dozens of plug-and-play templates.
Here’s how Lindy supports workplace use cases:
- AI Meeting Note Taker: Lindy creates structured meeting notes in Google Docs after recording and transcribing conversations. After the meeting, Lindy can send Slack or email summaries with action items and can even send emails or meeting reminders via HubSpot and Gmail.
- Sales Coach: Lindy can provide custom coaching feedback, breaking down conversations using the MEDDPICC framework to identify key deal factors like decision criteria, objections, and pain points.
- Automated CRM updates: Instead of just logging a transcript, you can set up Lindy to update CRM fields and fill in missing data in Salesforce and HubSpot — without manual input.
- AI-powered follow-ups: Gong stops at transcription, but Lindy agents can send follow-up emails, schedule meetings, and keep everyone in the loop by triggering notifications in Slack by letting you build a Slackbot.
- Lead enrichment: You can configure Lindy to use a prospecting API (People Data Labs) to research prospects and to provide sales teams with richer insights before outreach.
- Automated sales outreach: Lindy can run multi-touch email campaigns, follow up on leads, and even draft responses based on engagement signals.
- Cost-effective: Automate up to 400 monthly tasks with Lindy’s free version. The paid version lets you automate up to 5,000 tasks per month, which is a more affordable price per automation compared to many other platforms.
Try automating up to 400 tasks with Lindy for free.
Frequently asked questions
Is Fireflies.ai free to use?
Yes, Fireflies has a free plan with limited transcription credits and access to its meeting bot. It doesn’t include AI summaries, integrations, or team features, so it’s best for short-term testing rather than ongoing use.
What are the best Fireflies.ai alternatives?
Otter.ai and Notta are some of the best Fireflies alternatives for meeting transcription. Lindy can also be a Fireflies alternative if you're looking for meeting transcription, workflow automation, CRM updates, and custom logic.
Does Fireflies.ai charge per user?
Yes, all Fireflies plans are billed per seat. There's no pooled usage or pay-as-you-go option, so costs can grow quickly as you add more users.
How accurate is Fireflies.ai transcription?
Fireflies transcription is accurate in clean, low-noise meetings with clear speakers. It handles basic speaker separation, but quality may drop with crosstalk or poor audio.
Can Fireflies.ai integrate with Zoom and Google Meet?
Yes, Fireflies integrates with both platforms. Once you connect your calendar, the bot automatically joins and records meetings. No uploads needed.
Does Lindy have a free plan for meeting notes?
Yes, Lindy offers a free plan with 400 monthly credits. This plan lets you start small without paying. That works well for teams testing AI meeting agents.
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