AI Customer Service

Save money with AI customer service that runs on autopilot 24/7. Resolve tickets in minutes, not hours. Start free.

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Automate Ticket Routing

Deflect Support Tickets

24/7 Customer Support

Process Returns and Refunds

Summarize Conversations

Your next hire isn’t human. These teams know.

Easy as one, two, three.

Create an AI Customer Service

Describe your agent

Ask Lindy what to do and watch it build your Agent in minutes.

Connect your apps

Hundreds of integrations available.

Let AI do the work

Give custom instructions to your agent, all in natural language.

Use-cases

How can Lindy's AI Customer Service help you?

Reduce customer wait times instantly

Minimize hold times by providing immediate, 24/7 responses to inquiries, reducing call/chat abandonment during peak hours and improving customer satisfaction scores.

Cut support costs dramatically

Achieve 20-30% cost savings by automating routine inquiries and reallocating human agents to complex issues, lowering operational expenses while maintaining high customer service quality.

Boost customer satisfaction scores

Provide consistent, accurate responses that reduce resolution time versus traditional support, helping retain customers and increase positive reviews.

Scale support without limits

Scale support to handle large numbers of simultaneous customer inquiries without proportionally increasing headcount, maintaining response quality and reducing agent workload and burnout during high-volume periods.

Provide round-the-clock service

Provide 24/7 automated support to capture leads, resolve common issues, and maintain customer relationships across time zones, reducing the need for additional staff.

Learn more

Learn more about creating an AI Customer Service

Step 1

Train Knowledge Base

Import FAQs and past tickets to power 24/7 AI customer service answers.

Step 2

Set Smart Routing

Integrate helpdesk/CRM to auto-route tickets by topic, priority, and SLA 24/7.

Step 3

Automate Resolutions

Deploy AI workflows to resolve support tickets 24/7, escalate edge cases, and track CSAT.

Benefits

Why use an AI Customer Service?

24/7 Instant Answers to FAQs

AI customer service handles repetitive questions—order status, shipping updates, password resets, return policies, basic troubleshooting—instantly and around the clock, resolving tickets in minutes instead of hours while keeping SLAs on track.

Smart Triage and Auto‑Routing

Automatically classifies tickets by intent, urgency, and sentiment, then routes them to the right queue or agent across email, chat, and social, clearing backlogs and accelerating first response time.

Self‑Service That Deflects Tickets

AI customer support surfaces the right help articles and step‑by‑step flows for returns, warranty claims, and account changes, reducing contact volume and boosting first‑contact resolution.

Scale Without Hiring Spree (Lower Cost per Ticket)

Automate high‑volume workflows—refund eligibility checks, billing updates, subscription changes—so you can handle surges during launches or holidays at a predictable cost, while agents focus on complex, high‑value cases.

Consistent, On‑Brand Answers in Any Language

AI customer service enforces policy, tone, and compliance, delivering consistent responses and multilingual support without the variability that leads to errors in refunds, credits, or address changes.

Resolve and Update Directly in Your Systems

Connects to your CRM, order, and billing tools to take action—reset passwords, modify or cancel orders, issue credits, update addresses, schedule appointments—so common requests are fully resolved on autopilot, 24/7.

FAQ

Frequently asked questions.

What does an AI customer service assistant do?

AI customer service assistants are great at taking care of your customer service needs, sorting out customer messages, and making sure everything runs smoothly. They learn how you like things done and get better over time with machine learning. With Lindy, you can set up your own AI customer service assistant that works well with over 3,000 tools, and you don't need any programming skills to do it.

How do I create an AI customer service assistant?

Setting up an AI for customer service with Lindy is simple and doesn't require any coding. Start by signing up with Lindy and selecting the AI Customer Service option. Next, connect the tools and platforms you frequently use for work. Customize your assistant's settings to match your preferences and specify the support tasks you need help with. Once set up, your AI assistant will be ready to assist with your support tasks, always improving based on your input.

How do I make changes to my AI customer service assistant?

There are two ways to make changes to your AI customer service assistant in Lindy. The easiest is to send it a message with feedback. Your assistant will instantly listen to your feedback and make adjustments based on it. You can also make wider changes to your assistant at any point from the settings panel. Here you can connect it to more of your tools, or even give it new guidelines to follow.

What else do I get with Lindy?

Creating an AI for customer service is only the beginning with Lindy. Using Lindy, you can create an entire team of AI employees to work for you. That includes AI to help with anything from sales, to HR, and even to engineering. Any Lindies you create can also collaborate in teams to complete entire projects together.

How accurate is AI customer service, and how does AI customer service manage edge cases, escalation, and CSAT tracking?

Delivers accurate responses for routine queries and routes complex or sensitive issues to human agents via defined escalation workflows. Sentiment analysis and CSAT tracking provide measurable signals for teams to monitor performance and improve quality over time.

What data and setup are required to train AI customer service, and how fast can AI customer service go live with a free start?

Import FAQs, knowledge-base articles, and past tickets, then connect your helpdesk or CRM to enable intent detection, smart routing, and automated resolutions. Initial workflows can go live in days, with broader coverage expanded iteratively using playbooks and ongoing training.

Tool Directory

Browse over

1,000 tools

AI Assistant

Anything a computer can do,  Lindy can do.

AI Letter of Recommendation Generator

Create professional, personalized letters of recommendation in seconds with AI. Save time while crafting compelling references that stand out.

AI PowerPoint Generator

Create stunning presentations instantly with AI. Transform your ideas into professional slides in seconds - no design skills needed.

AI Mission Statement Generator

Create powerful mission statements instantly with AI. Define your company's purpose, values, and goals in minutes with our smart generator tool.

AI Letter Writing Generator

Generate professional letters instantly with AI. Create personalized business, cover, and formal letters in seconds with smart automation.

Coding

Less context-switching,  more coding.

AI Letter of Recommendation Generator

Create professional, personalized letters of recommendation in seconds with AI. Save time while crafting compelling references that stand out.

AI PowerPoint Generator

Create stunning presentations instantly with AI. Transform your ideas into professional slides in seconds - no design skills needed.

AI Mission Statement Generator

Create powerful mission statements instantly with AI. Define your company's purpose, values, and goals in minutes with our smart generator tool.

AI Letter Writing Generator

Generate professional letters instantly with AI. Create personalized business, cover, and formal letters in seconds with smart automation.

Content creation

Less staring at blank pages.  More creating.

AI Letter of Recommendation Generator

Create professional, personalized letters of recommendation in seconds with AI. Save time while crafting compelling references that stand out.

AI PowerPoint Generator

Create stunning presentations instantly with AI. Transform your ideas into professional slides in seconds - no design skills needed.

AI Mission Statement Generator

Create powerful mission statements instantly with AI. Define your company's purpose, values, and goals in minutes with our smart generator tool.

AI Letter Writing Generator

Generate professional letters instantly with AI. Create personalized business, cover, and formal letters in seconds with smart automation.

Customer Support

Faster answers,  happier customers

AI Reply Generator

Generate smart AI replies instantly for emails, messages, and customer support. Save time with automated responses that sound natural.

AI Response Generator

Generate intelligent AI responses instantly. Automate replies, boost productivity, and create professional content with smart AI assistance.

AI Customer Service

Save money with AI customer service that runs on autopilot 24/7. Resolve tickets in minutes, not hours. Start free.

AI Call Assistant

Automate phone calls with AI that handles customer inquiries, schedules appointments, and never misses a call - 24/7 virtual assistant.

Email management

Stay on top of email, effortlessly.

AI Email Generator

Generate professional emails instantly with AI. Save time writing compelling messages that get results and boost your productivity.

AI Email Organizer

Declutter your inbox with AI. Automate email organization and priority sorting. Free to try.

AI Email Marketing

Manage and automate your email marketing with Lindy. Free to try.

AI Email Responder

Automate email replies with AI. Manage your inbox efficiently. Free to try.

HR and Recruiting

Automate sourcing, screening, and outreach.

AI Letter of Recommendation Generator

Create professional, personalized letters of recommendation in seconds with AI. Save time while crafting compelling references that stand out.

AI Mission Statement Generator

Create powerful mission statements instantly with AI. Define your company's purpose, values, and goals in minutes with our smart generator tool.

AI Reference Letter Generator

Create professional reference letters instantly with AI. Generate personalized recommendations for any purpose in seconds.

AI Resume Generator

Create professional resumes in minutes with AI. Get ATS-friendly templates, keyword optimization, and expert tips to land your dream job.

Marketing

Smarter marketing  starts here.

AI Product Name Generator

Generate creative, unique product names instantly with AI. Perfect for startups, brands, and entrepreneurs seeking memorable naming solutions.

AI Report Generator

Generate professional reports instantly with AI. Transform data into insights with automated analysis and customizable templates.

AI Summary Generator

Transform long texts into clear, concise summaries instantly with AI-powered technology. Save time and capture key insights effortlessly.

AI Video Script Generator

Generate professional video scripts instantly with AI-powered content creation. Transform ideas into engaging scripts for any platform in seconds.

Meeting Management

Book, reschedule, and follow up, automatically.

AI Meeting Notetaker

Automatically transcribe meetings and generate smart summaries with AI-powered insights, action items, and searchable notes.

AI Calendar Assistant

Use AI to manage your calendar, keep track of appointments, and more. Free to try.

AI Meeting Manager

Revolutionize your meeting management with AI. Automate agendas, minutes, and task assignments. Free to try.

AI Meeting Assistant

Automate meetings with AI that transcribes, summarizes, and tracks action items so you can focus on what matters most.

Automate anything

Let’s build your AI teammate.

Whether you’re building solo or looking for a full-service setup, Lindy helps you automate the boring stuff — so you can get back to running your business.

Create an AI Customer Service

Describe your agent

Connect your apps

Let AI do the work

How can Lindy's AI Customer Service help you?

Reduce customer wait times instantly

Cut support costs dramatically

Boost customer satisfaction scores

Scale support without limits

Provide round-the-clock service

Learn more about creating an AI Customer Service

Train Knowledge Base

Set Smart Routing

Automate Resolutions

Why use an AI Customer Service?

24/7 Instant Answers to FAQs

Smart Triage and Auto‑Routing

Self‑Service That Deflects Tickets

Scale Without Hiring Spree (Lower Cost per Ticket)

Consistent, On‑Brand Answers in Any Language

Resolve and Update Directly in Your Systems

Frequently asked questions.

What does an AI customer service assistant do?

How do I create an AI customer service assistant?

How do I make changes to my AI customer service assistant?

What else do I get with Lindy?

How accurate is AI customer service, and how does AI customer service manage edge cases, escalation, and CSAT tracking?

What data and setup are required to train AI customer service, and how fast can AI customer service go live with a free start?

Browse over

1,000 tools

AI Assistant

AI Letter of Recommendation Generator

AI PowerPoint Generator

AI Mission Statement Generator

AI Letter Writing Generator

Coding

AI Letter of Recommendation Generator

AI PowerPoint Generator

AI Mission Statement Generator

AI Letter Writing Generator

Content creation

AI Letter of Recommendation Generator

AI PowerPoint Generator

AI Mission Statement Generator

AI Letter Writing Generator

Customer Support

AI Reply Generator

AI Response Generator

AI Customer Service

AI Call Assistant

Email management

AI Email Generator

AI Email Organizer

AI Email Marketing

AI Email Responder

HR and Recruiting

AI Letter of Recommendation Generator

AI Mission Statement Generator

AI Reference Letter Generator

AI Resume Generator

Marketing

AI Product Name Generator

AI Report Generator

AI Summary Generator

AI Video Script Generator

Meeting Management

AI Meeting Notetaker

AI Calendar Assistant

AI Meeting Manager

AI Meeting Assistant

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Let’s build your AI teammate.